Appointments

You can request an appointment online by visiting our Consulting Room.

We offer a range of appointment booking times. Appointments start at 08:30 and the last appointment time, for emergencies only, is 18:20.

There are no GP appointments between 12:30 and 14:30 as this is the time that doctors are out visiting patients and undertaking telephone consultations.

Telephone Consultations

If you would like to speak to a doctor or nurse, please visit our Consulting Room to request an appointment or ask a question and we will arrange for a doctor or nurse to respond to your message or call you back. Normally telephone calls are made between morning and afternoon surgeries, however if you are not available during this time, please let us know when it would be convenient and we will do our best to accommodate your needs.

Cancellations

You can cancel your appointment online. If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Emergencies

NHS 111 can help if you have an urgent medical problem and you’re not sure what to do. When called you will need to answer questions about your symptoms on the website, or by speaking to a fully trained adviser on the phone.

You can ask for a translator if you need one.

Depending on the situation you’ll:

  • find out what local service can help you
  • be connected to a nurse, emergency dentist, pharmacist or GP
  • get a face-to-face appointment if you need one
  • be told how to get any medicine you need
  • get self-care advice

When to call 999

At some point, most people will either witness or be involved in an accident or experience a medical emergency.

Knowing what to do next and who to call can potentially save lives.

Life-threatening emergencies

Call 999 in a medical emergency. This is when someone is seriously ill or injured and their life is at risk.

Medical emergencies can include:

Call 999 immediately if you or someone else is having a heart attack or stroke. Every second counts with these conditions.

Also call 999 if you think someone has had a major trauma, such as after a serious road traffic accident, a stabbing, a shooting, a fall from height, or a serious head injury.