Our phone number is 01379 642023 and Our fax number is 01379 643320
If you need to contact us in an emergency between 8.30am and 6.30pm, Monday to Friday, you should telephone this number. You will hear a recorded message, option 1 is the key to press for emergencies. Outside these hours you should phone this number and you will be transferred to Medicom, the Out-of-Hours service, who will deal with your call.
To book an appointment, please phone between 8.30am and 6.30pm. We offer a range of appointment booking times. Appointments start at 8.30 in the morning and the last appointment time – for emergencies only is 6.20pm. There are no appointmetnts between 12.30 and 2.30 as this is the time that Doctors are out visiting patients and undertaking telephone consultations. We have a policy of releasing one third of appointments two weeks before the appointment date, one third of appointments two days before the appointment date and one third of appointments on the day of the appointment, we hope that this means that you will be able to get an appointment when you want one. In cases of medical emergency, patients will always be seen on the same day.
If you need to have a home visit please call, if possible, before 10.30am. We will need to know the reason for the visit so that the Doctor is able to prepare.
If you would like to speak to a doctor or nurse, please telephone the surgery and we will arrange for a Doctor or Nurse to call you back. Normally telephone calls are made between morning and afternoon surgeries, however if you are not available during this time, please let us know when it would be convenient and we will do our best to accommodate your needs.
Contacting the dispensary
If you would like to speak to the dispensary, please call between 11am and 6.30pm
Contacting us by e-mail
Our reception e-mail address is email@example.com -Please do not use this option for any urgent matters, as it is only checked once per day.
The Practice Manager can be contacted at firstname.lastname@example.org